I have a broken part. Can you exchange it for me? 

Despite all the care taken in design and implementation, there may still be manufacturing defects, latent defects and issues preventing the proper functioning of the product. Our products are guaranteed for 2 years (or 3 years if you’ve registered your products on our site within 3 months of the purchase date). Remember to consult the “Warranty” page for more information and know the steps you have to follow.

If you can’t find the answer to your question, don’t hesitate to contact customer service via the CONTACT page.