Withdrawal and return policy
According to article L121-21 of the Consumer Code, you can express your desire to return
an order within 14 days of the date of receipt of your package, via our CONTACT page.
On receipt of this e-mail, we’ll send you a return slip prepaid by us. You then have 20 days to
return the new product to us in its original packaging (unused).
On receipt of the package, we’ll check its condition. If it’s in new condition, we’ll proceed to
issue you a full refund of its purchase price.
Your package must be returned to our manufacturing and logistics partner (Pantomeca) located in Niort. The condition of your package will be check there and repaired if necessary.