Shipping and Delivery

What are the shipping costs?

The shipping costs are linked to the type of order (depending on the product purchased) and the selected delivery method (Mondial Relay, Chronopost, etc.).

You can select a pickup point or a delivery to your home. We offer you this choice when placing your order.

What countries do you deliver to?

Initially, we will be delivering mainly to France, Belgium and Switzerland. There are plans to extend the store to European countries, but we first need to organize ourselves at the logistical and regulatory levels before we can sell and ship our products abroad.

Can my billing address be different from the delivery address?

Yes, it can. Simply fill out the requested fields correctly at the time of ordering.

What is the delivery delay ?

The usual delivery time depends on the choice of the carrier: with Mondial Relay from 7 to 9 calendar days, other providers from 3 to 5 calendar days. We make every effort to respect the delivery time as well as possible.

It is exceptionally possible that the delivery takes a little more time than initially planned: the ESAT (Establishment and Service of Help by Work) with which we work sometimes encounters hazards, which is difficult for us to anticipate. Thank you for your understanding. We attach importance to the social ties associated with our activity.