Simply fill out the warranty form on the CONTACT page >>
You have 3 months after your purchase to qualify for the extended warranty.
The serial number of the original Naos folding bed is written on the bed frame.
We cannot proceed by mail. All warranty registration requests must be made using our online form. You can send us a photo of your receipt.
The receipt is the only proof of purchase that we require. It is a mandatory condition.
Yes, the ticket without price or gift ticket is accepted. It constitutes proof of purchase.
No, the warranty does not cover theft.
No, the warranty does not apply in the event of a second-hand purchase.
From the moment you have sent your email to customer service, we will give you a warranty confirmation within 72 hours.